The number of businesses offering remote work possibilities has increased, and zero-touch management systems have grown more and more well-liked. IT teams can manage team devices quickly, effectively, and simply with zero-touch administration. In this guide, we touch on what zero-touch management is, why people use it, and some real-world applications.
What is Zero-Touch Management?
The deployment and control of devices from a centralized interface without having to touch them directly is known as zero-touch management. With zero-touch device management, IT administrators can quickly and easily configure staff devices so that they are ready to use even before the employees turn them on.
The majority of businesses that deal with complicated IT infrastructure use AI-based IT automation. When using Zero Touch Management (ZTM), this automation becomes even simpler. IT companies typically use ZTM to integrate numerous software systems. An efficient ZTM model will help businesses generate and save money while lowering the risks involved in day-to-day operations.
Why the Need for Zero-Touch Management?
The number of devices utilized in corporate organizations has grown exponentially. The management of these devices has become a top priority for businesses because – without effective monitoring and management – employees can use the devices any way they choose.
Due to this rise in the number of devices, on-premise or traditional device management techniques are no longer appropriate. This is due to the fact that the majority of on-premises or legacy techniques necessitate manual device configuration by administrators.
Zero-touch IT administration solves this problem by enabling IT administrators to remotely control a large number of devices through a single interface. Device management can be made easier for businesses in various locations as well as those that support remote and hybrid work with zero-touch management.
What are Some Real-World Applications for Zero-Touch Management?
Deployment or Enrollment with Zero-Touch
The remote deployment of devices is the key component of zero-touch device management. Because the configurations are already configured before the device is turned on, zero-touch deployment ensures that the device user doesn’t need to do anything to set up the device.
There are several zero-touch enrollment options available for the different operating systems, including Samsung Knox Mobile Enrollment (KME) for Samsung devices, Autopilot for Windows devices, Automated Device Enrollment (ADE) using Apple School/Business Manager (ASM/ABM), and Zero-Touch Enrollment (ZTE) for Android devices.
Remote App Management and Distribution
Manually deploying and configuring apps on each and every device is an extremely time-consuming operation for IT administrators. Remote app management is a feature of zero-touch management that makes software deployment and configuration easier. For instance, the IT team can use zero-touch management to remotely transmit an app to the device without handling the device.
Read more on the 6 Benefits of Mobile Application Management.
Remote app distribution is now possible thanks to the development of products like the Volume Purchase Program (VPP) for Apple (a component of ASM and ABM) and Managed Google Play for Android devices. Unified Endpoint Management (UEMs) may assist you in managing all facets of app management, including restricting access to apps, configuring rights and settings within apps, and more.
Remote Deployment of Policies
Remote policy deployment functionality is a requirement for zero-touch management solutions. This capability allows IT managers to manage various elements of devices. IT administrators can use policies to regulate a variety of device functions, from Wi-Fi settings to password difficulty.
Using zero-touch management greatly simplifies troubleshooting. For instance, the IT team would need to either collect the device or send a specialist to the area to check on the device if an employee contacts them to report a bug in a device. With ZTM, the IT team can remotely monitor equipment and instruct the employee on how to resolve problems.
When choosing a zero-touch management system, scalability should be a top consideration. Several variables, like the number of user accounts, staff, and devices, may affect the number of endpoints that must be handled. Scalable device management solutions will make it simple for the IT department to onboard and manage these new devices.
The IT workforce is overburdened with routine tasks like device scans and health checks, which are also prone to human mistakes. Using zero-touch management solutions allows you to automate these everyday tasks and make them error-free. One of the few methods for task automation utilizing a UEM is location-based automation and device compliance-based automation.
It is not uncommon to have specific configurations in a particular location. There are typically some defaults and global configuration items that need to be implemented. ZTM allows you to create customized configurations based on a group, a single device, or a name that the Configuration Manager tool supports and controls.
Remote Mobile Device Management
Mobile device management (MDM) is a tried-and-true approach and toolkit for providing mobile productivity tools and applications to a workforce. No matter what kind of operating system a company’s devices use, IT and security departments can manage them all with an advanced MDM platform. An efficient MDM platform keeps all devices secure while preserving the productivity and adaptability of the workforce.
Read more about What MDM (Mobile Device Management) Is and How It Works.
ZenAdmin has teamed up with Hexnode, the top Mobile Device Management (MDM) program in the industry. This software may be used on both PCs and Apple laptops, phones, and tablets to help automate procedures that guarantee your devices are safe, up to date, and in good condition. ZenAdmin’s MDM software can install supported apps on employee devices, manage licenses and users via SSO, handle SysAdmin tasks, and more.
Centrally Manage Your Device Inventory
With ZenAdmin, you can see your devices’ information (such as model, serial number, OS version, etc.) as well as information on their health, such as their battery life, app usage, CPU speed, RAM, and more.
Read more for 8 Effective Tips to Manage Your Device Inventory.
Control Rollouts Across Devices
ZenAdmin can take care of upgrades, policies, and the distribution of fixes across all devices in your organization. They will also offer proactive suggestions to lessen potential device and/or compliance problems in the future.
Automate Onboarding and Offboarding
You can remotely set up or wipe off devices using ZenAdmin’s MDM software, in just minutes! All while adhering to your pre-established device settings and preferences, software requirements, and application access permissions.
Make IT Easy With ZenAdmin
ZenAdmin is available to assist you with all of your IT needs, allowing you to concentrate on what’s really important—your business. Let our experts handle the more delicate issues, giving you the best IT structures and processes to support you and your company. Book a free demo session today!