9 Industry Use Cases of Mobile Device Management (MDM)

Mobile devices including computers, smartphones, and tablets are used by businesses across all sectors to efficiently complete daily work. These gadgets are dispersed among the organization’s employees and stakeholders, often in far-off places, with people working from home, or in the field, in use by field workers and contingent staff. Organizations need to manage mobile devices (mobile device management or MDM) more intelligently to reduce the risks associated with losing them since these devices cost money and may contain sensitive data.

The best way for businesses to keep an eye on, track, and safeguard mobile registration devices is by using mobile device management systems like an MDM. Organizations from a variety of industries will benefit from this technology in the following ways.

1. MDM in Telecommunications

A successful data collection project, like SIM registration, which is a crucial task for telecoms in carrying out their primary responsibilities, depends on mobile devices. To collect data from subscribers, these devices are handled by agents dispersed across several places. 

Mobile gadgets for SIM registration are expensive, store sensitive data, and further the project of capture. MDM will make sure that these mobile devices don’t go missing or end up in the wrong hands, eliminating the threat to telecom security that can come from improper management of sensitive data, which may result in compliance problems.

2. MDM in Healthcare

Most healthcare organizations are transitioning to digital health records, also known as Electronic Health Records (EHRs), which are collected in a digital form produced on a mobile device due to the surge in digital transformation in the healthcare industry. As always, sensitive data of this kind has to be handled carefully. Personal health information (PHI) held on mobile devices will be protected from unwanted access thanks to MDMs like ZenAdmin, and mobile device handlers will be in compliance with all applicable data handling rules.

3. MDM in Government

Government organizations are the top controllers of sensitive data because they are required by law to run and administer databases that include crucial information about citizens of the country. To gather pertinent information for the database, these organizations conduct enumerations such as censuses or widespread enrollments. 

By safeguarding the devices in the field, MDM will make sure that government organizations adhere to even stronger data security rules and laws. Increased operational efficiency will also be made possible via MDM checks and balances.

4. MDM in Education

K–12 schools use a significant amount of mobile devices, including tablets, iPads, and smartphones, for both students and instructors. As the use of these devices increases, educators must use mobile device management software to guarantee a secure learning environment.

With MDM, educators have complete control over user behavior and may limit access to just websites and applications that have been pre-approved in order to eliminate distractions and promote secure learning. Using keyword screening may stop access to improper information that is accessible online. MDM software like ZenAdmin may also assist with managing licensing, keeping track of linked devices, updating devices, and pushing programs to user devices.

5. MDM in Storage and Logistics

Some of the most important equipment for warehouses and logistics departments are mobile devices, including rugged tablets, wearables, portable devices, barcode scanners, vehicle-mounted devices, and mobile printers. These tools support front-line staff in activities such as packaging, receiving, picking, dispatching, and delivering. 

Therefore, MDM solutions must be used by enterprises in order to conveniently upgrade, manage, patch, and monitor these devices. Most significantly, MDM can help to make sure that the whole fleet of devices is secure and compliant.

6. MDM in Transportation

Transport-related mobile devices require remote configuration, management, updating, and control. Such devices occasionally experience technical difficulties or go offline, making it challenging to detect, debug, and establish secure contact with them. Without physical access, these devices may be located and troubleshot with the use of mobile device management (MDM) software. While maintaining data and device security, MDM solutions also make it simpler to deploy and configure devices running various operating systems.

7. MDM in Services And Retail

The usage of mobile devices as point-of-sale (POS) terminals and self-service checkouts, as well as for other purposes like consumer enumeration or retail census, is extremely common in the retail and service sectors. These devices have several users, and managing them can be challenging. With MDM, the administration is streamlined to a single platform for carrying out all tasks that guarantee the security of these devices and the data they contain.

8. MDM in Research

Retail and hospitality firms may quickly and easily get on-the-spot client feedback about their experiences thanks to survey tablets. These survey tablets may be restricted to only running the survey application using an MDM solution like ZenAdmin. For company owners, this translates to less management and more time spent enhancing their enterprise.

9. MDM in Banking

Bank self-service kiosks are another fantastic use for MDMs. Since they give users a simple method to access and manage their bank accounts without having to wait in line for the next available teller, they are growing in popularity. Banks can make sure that client data is never compromised by enabling consumers to securely control and erase the device after each usage.

MDM Uses for Every Organization

MDM industry use cases

1. Employee Mobile Devices

Utilizing an MDM solution for staff handheld devices has several uses and a wide range of benefits. Employees in retail (or other industries) are given a device that is locked down to use for one or more defined purposes, whether it be a phone or a tablet.

Some examples of this use case are a retail shoe store giving employees tablets so they may check inventory or communicate with one another, airport staff utilizing tablets to track maintenance and preparation work using just the authorized application, and so on. Even a large portion of the hospitality sector has migrated to mobile devices, utilizing them to monitor food orders and preparation.

2. PC Administration

Smaller devices can also be detected and managed by MDM technologies, and all endpoints are subject to the same security requirements. Numerous MDM solutions such as ZenAdmin are made to assist users in switching from conventional endpoint management technologies. Applying a similar security standard to all devices makes it simple to maintain consistent security because desktops need the same degree of protection as mobile ones.

3. Regulated Industries

MDM solutions offer the ideal tool for managing and enforcing high-level security duties in businesses that need a high degree of security, including those that are heavily regulated for data protection and privacy. Specific security precautions that must be taken for every device and user are outlined in industry laws. Administrators may make sure that any device that needs regulation receives the required security upgrades by utilizing an MDM platform like ZenAdmin.

4. BYOD Management 

MDMs can be helpful in managing employee-owned devices that are brought into the workplace as part of a bring-your-own-device (BYOD) program, in addition to corporate-owned devices. Regardless of the employee’s device type or operating system, you may link an employee-owned device to your ZenAdmin’s MDM system as you onboard it to make sure that it can install security patches even if the device is taken outside of the workplace.

5. User-Focused MDM

Modern MDM solutions may take a user-centric approach to endpoint security in addition to being able to safeguard your infrastructure at the device level. Depending on the solution, an MDM can link certain devices to particular people, which offers up a variety of options for device management. Some MDM systems, for instance, allow users to be given particular role-based activities and security clearances via their devices.

These are just a few examples of the sectors of the economy where a mobile device management solution may boost effectiveness and productivity. MDM solutions may aid organizations in various areas in managing and keeping an eye on their devices. Device monitoring helps lower security risks and expenses while ensuring greater device uptime.

Make IT Easy With ZenAdmin

Hybr1d all in one IT solution

ZenAdmin is available to assist you with all of your IT needs, allowing you to concentrate on what’s really important—your business. Let our experts handle the more delicate issues, giving you the best IT structures and processes to support you and your company. Book a free demo session today!

What is your reaction?

In Love
Not Sure

Comments are closed.

You may also like

More in:IT